Contact Us

  • Thoughtful Impressions
  • 727-823-9500
  • Thoughtful Impressions 10801 Endeavour Way #B Seminole, FL 33777

About us

Put something nice about your company here...

Skip to main content
  • Orders over $50 get FREE Standard U.S. Shipping
  • We offer a Great Selection of Premium Lockets
  • All orders Assembled, Engraved and Shipped from Florida
  • Custom Engraved Gifts and Personalized Jewelry
  • Corporate Logo Jewelry and Promotionals

Returns and Refunds

DO YOU OFFER A GUARANTEE?

________________________________________

All Thoughtful Impressions items (except engraved items) carry a 90 day money back satisfaction-guarantee. We can't offer this guarantee on engraved items because we're unable to resell an engraved product. However, we try our best to work with customers to find a good solution to meet their needs. Of course, any defect in the product or engraving reported within the first 90 days will be replaced at no charge on both engraved and non-engraved items. To return an item, please contact us to obtain a return authorization number. Next please wrap the item well (to avoid scratching) and ship with insurance for the amount of your original purchase in a padded bag. Please include the packing slip or a sheet of paper with your name, address and phone number on it. General Issues: Even if an item is out of warranty, PLEASE contact us with any issues you experience. We care about you and your experience with Thoughtful Impressions. We will try our best to ensure your experience is a positive one.