Need To Reach Us?
Do you have a question about your shipment? Or, do you see an item on our website that you’d like to purchase, but you’re wondering if we can engrave it with a custom logo? Need help with some engraving ideas? Are you interested in a bulk order and need to know what the discount is for purchase in a large quantity? These are all great questions that we’re happy to answer for you. Listed below are the best ways to reach us.
Contact us by EMAIL
Customer Service – firstname.lastname@example.org
Marketing Department – email@example.com
Graphics Department – firstname.lastname@example.org
Contact us by phone between the hours of 9:00 am-5:00 pm Eastern Time Mon-Th (9-1pm Fridays)
Local – 727-823-9500
Toll – Free – 866-497-6265
Chat With Us
Online chat operators available Mon-Thurs, 9:00 – 5:00 pm, – 9am-1pm Friday — just click the chat pop-up when on our website
Reach us on Social Media
We share content about our products, sales, site updates, and more on:
Mailing Address – 10801 Endeavor Way, Unit. B, Seminole, FL 33777
**Important Production Details**
Our standard production time from the moment we receive your order till it is shipped out of our Seminole, Florida facility doors is 3 business days. However, if you need your order faster – you can select expedited shipping and we’ll increase the production speed of your order so that it will be shipped out to you the very next day. Keep in mind, if you’re making a bulk purchase order, we may not be able to apply expedited shipping to your order due to the additional time we will need for all of our your products.
If it’s the weekend and you’re trying to get a hold of us, but not receiving a reply – we apologize but customer service is only available Mon-Friday from 8:30 am to 5:30 pm and they will respond to you as soon as possible on Monday morning.
Thanks for shopping with Thoughtful Impressions!